Latest review first
The guy was late for the first appointment, he came in the afternoon rather than morning, without telling us anything about being late or letting us know. Luckily we were in and agreed the job, albeit a bit worried. He then did not turn up for the job after we had...Read more
Plumbers direct advised me a smell in my property was caused by the drain. They charged me almost £500 for a 40 minute jet wash of the drain. The smell which never went away returned just as strong after a couple of weeks and I have been trying to speak to Plumbers...Read more
I was told a plumber would arrive between 3-4pm. By 4pm I'd heard nothing. I texted the number of the alleged plumber. There was no answer so I recalled the main line, the male receptionist was pretty unpleasant and spoke to me with both contempt and aggression and...Read more
Pipe Installation Review
Poor service, wouldn't recommend this company to anyone. Paid £370 for just over an hours work to fit a 6" pipe. Was not fitted correctly and will now have to pay someone else to do it correctly. Thanks a lot plumbers direct ars**oles
Hi, I run a company in Tavistock, Devon, England called Plumbers Direct, we have been operating successfully for ten years and would ask you to advise your customers that your complaint regarding "pissed consumers" is nothing to do with us, please advise, Kind Regards,...Read more
I was quoted £60 for what was apparently a simple plumbing job and was then charged £264!! Do not on any account use this company. I contacted the company to come and fix the ball *** in my water tank in the loft as it was dripping out of the overflow. I was told it...Read more
- Plumber who did the job
I didn't like
- 300 percent more than quote
dont at any cost use this host company...they are set up to robb the custermer...they dont employ one single plumber...they sub it all out to anybody without E V E N...meeting them...I should know they offered me work and they found me on a web...Read more
Work Experience Review
I have a friend who worked for these Robbers...He left as he put it.." custermers are robbed blind.."..And he got so much stik over the massive bill he felt like it was his fault...So he just quit...Small independant plumbers are the best choice...martin marien
Plumbers Direct in Cardiff, Wales - Review about Overcharged Plumbing Service from Cardiff, Wales
WARNING Plumbers Direct happily took £240 from my vulnerable mother to change a ball ***. Charging by the half hour for the plumber to leisurely shop around B&Q for the part. I don't understand how they could, in good conscience take that amount of money for a part that cost £15.
Plumbers Direct in Oldham, England - I was overcharged by the company
One of my tenants had a leak in the bathroom. When I called company I was quoted £79 for half an hour and if it went to 1 hour it would be £100, and once the plumber is at the house, if it goes over this amount, then I would be contacted for permission. The plumber came out, did the job, I never received a call. The next day I rang them to ask for invoice, said it would be emailed, have never received, now I see they took £188 from my account. Currently in the process of dispute.
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